Refund policy

Returns + Exchanges

What is your Return Policy?
Most domestic orders may be returned for store credit within 30 days of delivery. (*We do not accept returns for International orders or sale items). Please ensure that items being returned are unused, have not been installed, and are in original factory condition. (Policies of non-returnable items are noted on specified product pages.)

How do I request a return?
For returns, please email Customer Service directly with your order number, item to be returned and reason for return and we will reply promptly with next steps.

Please note:
For returns for refunds, we will deduct $5 to cover shipping and restocking. Refunds may only be issued to the credit card or Paypal account used to make the original purchase.

When can I expect my refund?
It takes our warehouse about 1-2 weeks to receive + process your return. We’ll send you an email just as soon as we issue your refund.

How do I return a gift?
We offer store credit for gift returns. You can reach us at Customer Service for further assistance from our team.

Damaged Goods Policy
Damaged goods must be reported within 5 days of purchase receipt. If you have received a damaged, defective, or incorrect item, contact Customer Service within 5 days of receipt along with your order number + a photo of the damaged or wrong item.

You have the option to:

1) Return the product for store credit

2) Exchange the damaged product for the same, undamaged good

3) Receive a full refund of the price of the damaged good.”

We’ll take care of you!

Gift Card:
Shopping for someone else but not sure what to give them? Give them the gift of choice with a Autotype gift card.

The Autotype gift card is available in denominations of $50, $100 and $250.

Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.